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Getting It Right: Talking to Your Visualization Expert
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Public Context: Audience and Considerations
- Public and Elected Officials.
This audience can be one of the
most critical to communicate with - and a tough audience
to please. Agency and elected officials will tend to be
very knowledgeable about the places that they work in
and represent. They will seek out the location and appearance
of specific buildings, landmarks, and facilities within
the context of the visualization. They will also be very
sensitive to how a project affects their constituents,
the people they are beholden to. On the other hand, this
is the group that a transportation agency may be most
interested in communicating with to get their support
for a project or proposal. This dynamic will be important
to consider in designing visualization for this group.
- Leaders of Community Associations, Community
Groups and Neighborhood Groups, and Special Interest Groups.
Visualizations being developed
for Community Advisory Committees, task forces, small group
meetings, or similar groups comprised of individuals leading
or representing specific communities or neighborhoods will
be very focused on function and form of a project within
the community, or very focused on a specific issue of interest
to the group that they represent. This is a tough public
to design a visualization for (or any type of public interaction!). These individuals will tend to ask a lot of questions and
want more details than perhaps are even available. For
example, a project may be in planning but concerns may
be expressed regarding its operation. Those designing the
visualization and planning for this meeting will need to
consider ways in which to keep the participants focused
on germane issues and offer opportunities for other issues
of interest to be explored in other forums or media.
- General public.
Visualizations to be used in large
public meetings, on websites, publications, or other media
targeting a large population of the general public typically
don't face specific challenges or needs. It's important
that the visualizations be clear and focused on the subject
matter of interest to the decision making process. Therefore,
it will be important to consider the full range of public
issues that could arise from the various sectors of the
public discussed.
- Special Publics.
Project visualizations targeting
special interest groups such as the elderly, children,
or a user group will require special consideration of
the interests and needs of the targeted group. Examples
of issues that might affect the quality and content of
a visualization include a community's comfort level with
technology and computers (such as the elderly), their
facility with the English language (or other linguistics),
their knowledge of the larger context in which a project
is set - other communities, user groups, or interested
parties. It's important also to think about how a given
special group might be affected by a proposed project
or plan to determine what issues to highlight in visualization. For example, a lower income community will be more interested
in knowing about the effects of a proposed toll lane or
tolled highway facility on free adjacent roads since they
may be more inclined to seek the lower cost solution.
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